Our first party collection services help keep your revenue flowing without diverting your internal resources to time-consuming accounts receivables tasks. Our team is extensively trained and well versed in the rules and regulations that govern debt collection, making us the perfect partner for creditors that want to protect their brand through the collection process. Our professional approach combined with our innovative technology ensures the measurable results you need to create value from your distressed receivables portfolio. We facilitate recovery in all delinquency stages from 5-days delinquent through out of statute account management. We have the technology infrastructure to seamlessly connect to any platform, allowing our representatives to service your accounts on your proprietary systems, thus increasing compliance and reducing risk for your business.
Our call center can handle your business’ inbound and outbound teleservice needs including overflow customer service, processing payments, fraud processing, taking information, answering questions, and more. Our professional team is extensively trained to deliver the highest levels of compliance with client operational guidelines while representing your brand with the utmost professionalism. Your business’ reputation relies on positive client and consumer interactions. Capital Link Management understands that positive relationships are built through the transparency that comes from operating with high standards of integrity and transparency. We approach customer service with a respectful and courteous manner to provide the best possible experience for your customers.
When account holders fall behind on payments, your company can rely on Capital Link Management to recover monies that you are owed. Debt collection is an ongoing function for every business and losing money over non-payment can negatively impact your ability to meet operating expenses and overhead costs. CLM has the expertise and experience to compliantly and effectively recover funds on your behalf in all stages of delinquency, including out of statute. We have a deep understanding of the highly-regulated debt collection industry and provide extensive training to our employees to ensure that our services are in compliance with changing regulations and client contract parameters. Stay focused on your core business and let our team be your outsourced solution that maximizes revenue generation and creates the best experience for consumers.
Capital Link Management customizes special project solutions that meet the specific needs of your business. We have the immediate scalability and capacity to help local, regional, and national organizations with the custom projects they need, regardless of the size of the project. Our team has extensive experience in assisting large national creditors with long-term and short-term projects that allow for successful systems conversions, sales, acquisitions, temporary servicing needs, and more. By leveraging the combination of our best-in-class processes and highly-skilled team, we help mitigate losses that are inherent with any project. We have the decades of experience in implementing and managing the custom projects you need to build and maintain a competitive advantage.
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